A remote monitoring and management (RMM) system allows an IT solution provider to monitor the health and performance of an organization’s IT assets (laptops, servers, networks, applications, etc.) 24/7/365. RMM systems assist providers in efficiently performing proactive maintenance to maintain a stable environment and to respond with rapid remote remediation when things go wrong.
What You Get
Access to real-time Fault, Performance, and Configuration metrics via Web Portal
Weekly, monthly, and quarterly reporting on Fault, Performance, and Configuration
Daily backup of configurations and restoration upon request
24/7 Monitoring and Service Desk
24/7 Proactive Support For Your Network
Proactive support is crucial to any business looking for 99.99% uptime and the quick resolution of IT issues. However, proactive support costs money, investment in support systems and overtime payments to in-house IT staff called out in the middle of the night. Our remote monitoring and management services offer a cost effective and reliable alternative and give you complete peace of mind that your most critical business systems are operating at peak performance when they are needed the most.
Proven Techniques and Years of Experience
At Cervisys we offer a suite of professional and proven remote monitoring tools that will alert us to issues the moment they occur. Our support experts will immediately jump on those issues and have them resolved before they can have an impact on productivity and ultimately, profits. These services can be tailored to your exact business needs so why not call us today for a free no obligation quote and to find out what we can do.
Who wants to be your 24/7 Emergency Support? We do.
We provide remote monitoring & management, 24/7 help desk, and 1-hour emergency support.