The greatest stories usually start with small beginnings and Cervisys is no exception to that rule. With just a vision and a few cents in our pockets, we worked day and night to get to where we are now: One of the top IT services providers in Jacksonville. We’ve always done things differently.
Better service than expected, more effort than required and the appreciation of our greatest asset, you! We consider our story a work in progress as we continue to write the pages of the legend of Cervisys.
Our SiteManager services are second to none and one of our greatest works, come see why we are the preferred IT services company for small business!
Our Core Values
Our employees are our greatest asset, and reflect our culture of innovation and success. Cervisys hires the best people, offers them constant training and opportunities to advance, and promotes teamwork and open communication. The result is happy employees, very low turnover, and a great customer experience.
Our Dedicated Team Structure
Our SiteManager Team model differentiates us from most managed service providers. Each team has a limited set of customers, enabling the team to establish a close partnership with you.
Our Detailed Reporting
TRANSPARENCY THROUGH REPORTING
Managed Services Health Check
We believe in regular reporting on our services and your network, so every month we deliver a Health Check Report directly to your inbox that gives you a detailed picture of your system’s health. The report includes both a high-level overview for executives and fine-grained details for technicians to drill down into and assess. The Health Check Report ensures you know everything that is going on, and that we’ll identify potential problems before they happen.
Our Proactive Solutions
When you partner with us, we focus on stopping IT problems from dragging down your productivity. Your managed services should SAVE your time, not WASTE it. That means keeping your technology at its best so it can’t disrupt your business. We do this through:
- Regular Maintenance
- Preemptively Applied Fixes
- 24/7 Remote Monitoring
- Remote Support Tools
Our Happy Clients
Monthly Customer Satisfaction Rating
Updated March 2017
We don’t have to worry about IT. We want to focus on clinicians and taking care of our residents. And that’s a perfect partnership because we don’t have to think about the IT. We just work directly with the residents and focus on quality care.”
Your entire team has been incredible throughout our migration. Not only have they exhibited an incredible level of patience with users, they manage to uphold a professional & polite demeanor. They have yet to be stumped by any of the many challenges we’ve come across. All in all a great team and they’ve done whatever it took to make our project a success.
I just can’t think of a time where I’ve been less than fully pleased with the results, the performance, the professionalism, the courtesy of any of their engineers. Great company, truly focused on helping us get to the next level.
We called Cervisys to help with our PACS server migration. They were on point and we were back up and running on schedule… Great customer service. I look forward to our next engagement.
Cervisys has been a great company to work with. They offer prompt and courteous service and have an excellent response time to any questions we may have.
I worked with Richard yesterday and I have to say it was THE best interaction I have ever had with an IT person. He was patient, professional, quick and walked me through the whole process. If the rest of your staff is that good you guys are golden.
Within the years I worked with Cervisys, they were very responsive and on task when projects were assigned to them. I am grateful to have had a very talented Engineer to collaborate with and comfortable knowing that he always got the job done!
I love being able to email service requests and the service is usually done within the hour. I recommend Cervisys to any small business owner looking to improve their IT environment.
What We Do
We help our clients meet their business needs. We have a track record of success with system deployments. We create hybrid solutions to lower cost and deployment time. We can help you save between 40-60% in your overall IT costs. We build systems and networks specifically designed for your industry. We have a reputation of completing projects on time and within budget constraints …while maintaining high-quality results.
Let us know if you have an interesting project and want to work together!