A remote monitoring and management (RMM) system allow an IT solution provider to monitor the health and performance of an organization’s IT assets (laptops, servers, networks, applications, etc.) 24/7/365. RMM systems assist providers in efficiently performing proactive maintenance to maintain a stable environment and to respond with rapid remote remediation when things go wrong.
SiteManager is a single, lightweight piece of software, installed once at each customer site. With unparalleled efficiency, SiteManager automatically performs secure, comprehensive scans of customer environments to gather up-to-date information that is needed to manage your IT assets.
With SiteManager, Cervisys can monitor and manage anything with an IP address, including: desktops, laptops, servers, managed switches, routers, firewalls, gateways, VoIP switches and phones, printers, fax machines or scanners, off-the-shelf and custom applications, specialized equipment and environmental control devices, internal and external websites, SaaS resources, virtual machines and much more.
SiteManager is a powerful, Web-based, centralized dashboard that allows Cervisys to:
- View the asset health and performance data sent by the SiteManager
- “Drill down” to details as required
- Perform rapid remote remediation
- Configure advanced services
- Produce a range of useful reports so you’ll know exactly what’s going on in your environment and much more